Who we are
Spirit Guide Wellness is a woman-owned wellness business established in 2019. Our website address is spiritguidewellness.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website, make a purchase, contact us, create an account, or otherwise interact with our website and services.
Comments
When visitors leave comments or product reviews on our website, we may collect the information entered in the form, along with the visitor’s IP address and browser information to help detect spam and protect our website.
If you use a Gravatar-enabled email address, an anonymized version of your email address may be provided to the Gravatar service to determine whether you use it. If your comment or review is approved, your profile image may be publicly visible alongside it.
Media
If you upload images or other media to our website, avoid including embedded location data (such as EXIF GPS information). Visitors to the website may be able to download images and extract location information contained in those files.
Cookies
Spirit Guide Wellness uses cookies and similar technologies to help our website function properly, remember your preferences, maintain your shopping cart, process orders, improve website performance, and understand how visitors use our site.
If you create an account or log in, cookies may be used to remember your login information and preferences. Our e-commerce, payment, analytics, security, and other service providers may also use cookies or similar technologies when providing services through our website.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect features of our website, including shopping cart, checkout, or account functions.
Embedded content from other websites
Pages on this website may include embedded content such as videos, images, maps, social media content, or other third-party content. Embedded content behaves in much the same way as if you visited the third-party website directly.
These third-party websites may collect information about you, use cookies, or track your interaction with their embedded content. Their collection and use of information is governed by their own privacy policies.
Who we share your data with
We may share personal information with trusted service providers when necessary to operate our website and business. This may include companies that provide website hosting, payment processing, order processing, email services, website security, analytics, marketing, and other services used to operate Spirit Guide Wellness.
When you make a purchase, certain information may be shared with payment processors and other service providers as necessary to process your transaction and fulfill your order.
We do not sell your personal information for money.
How long we retain your data
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal, tax, and accounting obligations, resolve disputes, and protect our business.
If you leave a comment or product review, the comment or review and related information may be retained so that we can recognize and manage follow-up activity.
If you create an account on our website, we may retain the information associated with your account while the account remains active or as otherwise necessary for legitimate business and legal purposes.
What rights you have over your data
Depending on where you live and applicable law, you may have certain rights regarding your personal information. You may request access to, correction of, or deletion of personal information we maintain about you.
If you have an account on our website or have left comments or product reviews, you may request a copy of certain personal information we hold about you. You may also request that we delete personal information we are not required to retain for legal, administrative, security, tax, or other legitimate business purposes.
To make a privacy-related request, please contact Spirit Guide Wellness using the contact information provided on our website.
Where your data is sent
Information submitted through our website may be processed by trusted third-party service providers that help us operate our website, process transactions, prevent fraud and spam, provide website security, and deliver other business services.
Visitor comments and product reviews may be checked through an automated spam-detection service. Some service providers may process information on servers located outside your state or country, subject to their applicable privacy and security practices.
Orders and Payments
When you place an order through Spirit Guide Wellness, we collect information necessary to process and fulfill your purchase. This may include your name, billing and shipping addresses, email address, phone number, order details, and other information you provide during checkout.
Payment transactions are processed through third-party payment service providers. Spirit Guide Wellness does not directly store complete credit or debit card numbers entered through our payment processors. Payment providers may collect and process payment information according to their own privacy policies and security practices.
We may retain order and transaction information as necessary for customer service, accounting, tax, fraud prevention, legal compliance, and other legitimate business purposes.
Email and Marketing Communication
If you subscribe to our newsletter, sign up for promotional communications, or otherwise choose to receive marketing emails from Spirit Guide Wellness, we may use your name and email address to send you news, product information, special offers, and other updates.
We may use a third-party email service provider to manage and deliver these communications. You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails. You may still receive non-marketing communications related to purchases, account activity, or customer service when necessary.
Contact Us About Privacy
If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact Spirit Guide Wellness through the contact information provided on our website.